My maintenance requests were repeatedly ignored or half-serviced, never properly completed. Once, the maintenance person keyed in without calling for approval before doing so, and my middle-school-aged child was home from school, sick, and alone. If they had called I would have denied entry. Not okay. Upon move-out, I cleaned the property more thoroughly than it had been cleaned when I moved in, and still lost half my deposit to "cleaning fees" and "damage" that was either a result of ignored maintenance requests or already existed when I moved in. The saddest thing is, I loved this apartment...the amount of daylight, the location, even my neighbors. But I would never rent from PPM again, even if I hadn't moved out of Missoula.
Worst rental company I've ever experienced and grew up with my mom renting privately for years. Absolutely the most rude and spiteful company I've ever worked with. Do not rent from them, please take my word for it.
Good communication and service I get here and both are way more than I was getting besides a place to live from my last land(slum) lord...happy to be with them.
Walked onto our property without permission when it states explicitly in the contract that they must give notice or can be considered trespassing, and during their final sweep of the house when we moved out, their staff stole a $1,500 camera. Great!!!!!!
Seriously. They are terrible. I would very surprised if i encountered a business that claims to be 'proffessional' as awful as this company.
Yes they do fix the house up on time and things like that. But from a renters perspective they could not be worse. The only positive I had found is that they will leave you alone. To the point of ignoring you. Which is good for some until you need something.
Google there lawsuit. DO NOT RENT FROM THEM. They are cheaters in every way. They charge $39 for cleaning????? How's this legal?? They got sued a couple years back for being shady when charging tenants, google it it's public record. PPM will charge you for anything they can as much as they can. Doesn't matter what company I use they say it's not done right.
Professional Property Management is a US Real Estate Agency based in Missoula, Montana. Professional Property Management is located at 607 SW Higgins Ave, Missoula, MT 59803, USA.
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