I have been looking for a new job where the staff was truly happy and work well together. Too many clinics say they work for their patients and show the exact opposite. I was very impressed with my job interview at Dr. Shelby's office.
People who are clueless about dental and don't really know how Dental works will always find a way to complain about everything. We all know this to be true. Their are some people that no matter how hard you try, you just can't make them happy.
He is more interest in saving your teeth than doing unnecessary implants and crowns. Excellent experience!
I am a Dental assistant of 15 years. I was very impressed with the compassion of the staff and how well they work together. I was greeted with a smile and treated like I was family.
If you like wasting time go here. They make you wait, offer poor recommendations for alternate services and care mostly about taking x-rays (why because they can bill insurance.) I've spent over 3 hours in last two months between travel and waiting in the office attempting to get my teeth cleaned, and I haven't actually had them cleaned. I thought hey people make mistakes, so i went back a second time to give them a chance, shame on me!! I wouldn't recommend them to ANYone else, and have many co-workers who have experienced same issues and have convinced them to change places. (looking for recommendations currently.) They could have also prevented me posting this if they had cared enough to follow up, but they do not. Maybe Mr Shelby will retire and the rest of you poor souls will not be subject to this sort of disrespect. I normally do not post reviews unless people do great and overlook mistakes but I want to save time for the rest of Missoula so you can enjoy the best, not the worst of our great community.
Dr. Shelby and his staff are wonderful, happy and enjoy what they do to help their community. I fell in love with the staff instantly.
X-rays are necessary for proper detection of Dental care. Cleanings are extremely important on keeping your teeth. Doctors don't recommend TX just to pay off their debts as some would like to believe.
Worst experience ever! Incompetent staff and manager, over priced and over charged.
So would I recommend you to Dr. Shelby, oh yes!
I love being a dental assistant and taking care for my patients. There are too many clinics in and around Missoula that could really careless about their patients. And their front office staff is less than impressive. And what is up with the tone of the staff over the phones?
I have been going to Dr Shelby for about 10 years for cleaning and dental care and I don't have one thing to list on a review that I am unhappy with.
I have interviewed with 4 clinics in the past week. Some of the staff that I have encountered were less than impressive. The staff interviewing me was sharp with their tone of voice and acted like they must treat their patients in the same way. I did not find this at Dr. Shelby's office.
That being said, their are truly fabulous Dental clinics in and around Missoula... Dr. Shelby's office would be at the top of my list as one of Missoula's best dental clinics for patient care.
Dr David R Shelby Dds is a US Dentist based in Missoula, Montana. Dr David R Shelby Dds is located at 628 South Ave W #1, Missoula, MT 59801, USA.
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