Nice clothes. Great sales. Nice staff
Customer service was great for me and there is just an awesome selection for all kinds of clothes wether you are working or trying to look good
The first sales associate who approached me was very friendly, the second one, not so much, she sounded rude, annoyed and I felt she was condescending to me. I should of left then. So I pick my items. I had taken a belt off the sales rack, a very nice belt, the bar code was blacked out, so I assumed it was on sale. I go to check out and my total seemed to high. I asked about the price of the belt and she responded "49.99" I said to her that I had gotten the belt on the sales side and showed her where the bar code had been blacked out. This was her response..."oh well, it's a good quality belt and worth it" I was livid! That's not how you solve a price dispute. I'm still mad and this happened over a week ago. So, I will be going back to boot barn, only to return that belt and I will never go back again. Thanks boot barn for your super team of high quality customer service employees. I am guessing that they get a sales commission. I would of given 0 stars but I can't.
I bought my first pair of boots here, and the staff was very helpful.
The manager Justin was awesome! Patient, nice. Really knew about picking and fitting boots. The young girl I worked with first sold me ill fitting boots and Justin came through with easy returns and fit me in boots perfect. Turns out I wear a size 12 not a 13 the young girl sold me. I'm not all that upset over the young lady since Justin was real easy and pleasant to work with. I will only pick out boots with Justin from now on. Justin you saved my business for your store
Boot Barn is a US Shoe Store based in Missoula, Montana. Boot Barn is located at 3666 Brooks St, Missoula, MT 59801, USA.
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