Dan is hands down the best Service Department representative we have ever worked with - and we have owned a lot of cars in a lot of different states. Dan not only cares about the customers, but he cares about the quality of his work and the promise of his word. Bottom line -- Dan is what will keep us coming back to DeMarois Buick GMC Mercedes-Benz as we can rest in the knowing that service is a top priority.
We just bought a used Chevy Tahoe from DeMarois. I had never shopped here before but they had exactly what I was looking for so I decided to stop in. I have always thought of DeMarois as a really high end auto dealer (because they sell Mercedes) so I wasn't sure how it would go buying a older used SUV from them. But let me tell you that my experience was fantastic. We worked with Lou, and he was a pleasure...very responsive and no pressure sales at all. He was able to provide us with all the information we needed to feel confident about the purchase and we were able to agree upon a fair price with no haggling. We have bought a lot of cars over the years and this was by far the best experience we've ever had. I would highly recommend Lou and DeMarois.
Wayne is the best! He assisted us with purchasing our 2016 Yukon SLT and made sure we were fully informed about everything! He still remembers us, and is there if we have any questions (over a year later). Thanks Wayne!! P.S. This is the 2nd vehicle we purchased from DeMarois GMC.
5 Stars falls short of the 10 star rating I would give to the Service Department - specifically Dan Chamberlain at DeMarois Buick GMC Mercedes-Benz. We live outside of town and every single time I have had a service need Dan has bent over backwards to take care of our cars, the service department schedule runs on-time, and his team always delivers the car on or before the quoted "repair time." Think about that for a second. What other dealership have you dealt with in where the Service Department takes as much pride to ensure customer satisfaction as the sales department?
Low pressure, high integrity. I have always been treated well here. They listen to what you are looking for and don't try and sell you on something you don't really want. Always a fair price for their cars and a fair value for a trade in.
I don't care what the other reviews say. This dealership is amazing. Their customer service is classy and they will take care of you. Wayne was my sales guy and he made sure I was happy with my purchase. I highly recommend Wayne and his team.
Demarois Buick Gmc Mercedes Benz is a US Car Dealer based in Missoula, Montana. Demarois Buick Gmc Mercedes Benz is located at 3115 W Broadway St, Missoula, MT 59808, USA.
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