Can't recommend Dr. Kinnee and staff enough. I've been to quite a few dentists and she is by far the best.
This place is garbage. They call every other day to see if you can come in early, even when requested to not do so. They will hit your insurance for as much as they possibly can as well, and sneak in an “exam” every time without asking, of course charging you more. The wait staff is both rude and condescending, especially if you’re paying out of pocket. I’d go elsewhere for certain!
Excellent office! I enjoy the staff and the treatments are outstanding.
I was a recent patient at this facility. Upon paying my bill, I noticed that it was higher than my husbands who was just cleaned a couple weeks prior to my visit. I was charged $45.00 higher. I was told this is because I had an exam as well. I never asked for an exam. I was scheduled for a cleaning.I told the dental assistant that the lady who did my prior filling left an edge on my tooth that consistently cuts my tongue. She than brought in the dentist to look at her prior work. She saw her mistake fixed it and was on her way. Mind you I already paid out of pocket 500.00 for these fillings. This should have been no cost to me. I would have had no problem paying the exam amount if they were upfront about it. To me it felt like they were trying upsell her "exam" which she didn't do and had me pay extra for her time which was literally 30 seconds. Ridiculous. None of the personnel had any professionalism, when I tried to explain my situation. The snootiness of staff was unbelievable, Customer service is not their priority. I highly recommend going elsewhere.
Today I visited General Dentistry for the first time. I was so pleased with how professional and friendly the staff was. Upon having my exam Dr. Kinee explained everything that needed to be done and what my options were. She was very kind. In the past I have felt like I have been judged and looked down on because of the poor condition of my teeth. Today that was not the case. She made me feel like finally getting that million dollar smile is possible. Also, at the end of my appointment one of the gals sat down and went over my treatment plan and how my insurance works. This is the first time anyone has ever taken the time to do that. I am so grateful I found this dental office!
Missoula General Dentistry is a US Dentist based in Missoula, Montana. Missoula General Dentistry is located at 3020 S Reserve St b, Missoula, MT 59801, USA.
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