Never heard another word.
Worst customer service I have ever experienced right from walking in the front door. In front of everyone was chastised for a mix up in an appt time. Told woman I had a baby having some issues and she continued to chastise me with a full waiting room. Horrific experience. Not only for me but for my puppy too. Shaking uncontrollably just from sensing the mood in the room.I highly recommend choosing any other clinic in missoula or traveling if you cannot find another
My pup is feeling and acting better; however, she has a little "hop" in her step sometimes. Maybe something, maybe not, but I'd prefer next time I need to drop several hundred on a vet visit that I go to one that has a desire to find out and follow-up adequately.
Soo.. a day passes and she goes lame in both hind legs. Obviously not an ACL tear. Then, another day and she is recovering. That is good . . .but all I really know is that she doesn't have any broken bones.
I took my little pup here. She had some pretty bad GI problems . . .then about a day into this her back right leg went lame. I took here in to Ancare (and this is why they get two instead of one). The staff was kind and made the same day appointment - no complaints with their behavior. When the appointment came the doc told me that she evaluated the x-rays and no broken bones. She thought it was ACL tear. Got some pain meds.
The receptionist calls the next day for a follow-up. And here is why the poor rating. I say, "well she is feeling better; however, I don't think she has a torn ACL". I told her the above about both legs going lame. She said, "I'll relay this to the doctor" or something to that effect . . .
Thank you Ancare!
Best bet in town. I have brought all of my cars and dogs here. They love animals and treat customers and patients with care
Dr. Sandy Moore is the best vet in town. Very caring, understanding and compassionate. Staff is wonderful and friendly.
Have been using this vet clinic for many years, the staff and Dr. Sandy are the best. My dog loves going coming here. I highly recommend this place.
Ancare Veterinary Clinic is a US Veterinary Care based in Missoula, Montana. Ancare Veterinary Clinic is located at 1440 S Russell St, Missoula, MT 59801, USA.
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