Nice craft store; convenient for odds and ends.
I live nearby and come in semi regularly. Employees are always nice and helpful to me. Wait times can be long, especially when there's only one cloth cutter or cashier, but five minutes for checkout isn't that bad. Maybe I just haven't seen then at their worst?
My go-to store for cosplay supplies, I love their selection of normal and cosplay fabrics! I can always get inspired and find something useful. They also have a great selection of seasonal decor, plus wonderful sales and coupons. The one bad thing is, it's hard to find an employee when you need help, and they are typically grumpy.
A crafty place...The staff are helpful and extremely knowledgeable, there are some customers that make their job very hard but they over come.
Honestly, I don't know why I keep going back to this store. I never have a good experience when I have to interact with the staff. 9 out of 10 have no idea what I'm talking about (like where the zippers are, or what ribbing is) and usually they are not helpful (though some can be). Case in point, on my latest visit I asked an employee if she could help me locate maroon chiffon. We looked for a hot second then she informed me that what they had in the store were my only options. She did not offer to look anything up or offer any sort of alternative. When I asked if she could direct me to any type of maroon fabric so that I could compare color and look for something close she told me there was none and I was out of luck. It's difficult to imagine a store the size of Joann Fabric has no single piece of maroon Fabric in the entire building. Maybe she just wanted to take a break from the cutting counter. In the future, if I have fabric questions, I will not shop here because few if any people can answer them.
Joann Fabrics And Crafts is a US Food place based in Missoula, Montana. Joann Fabrics And Crafts is located at 1900 Brooks St, Missoula, MT 59801, USA.
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