guy told me what i wanted wouldnt work
It can't be the operator ;-). I cannot boast enough about Jason (he is the best)!!! Thanks Re-Compute!!! Last note just want to give a shout out to Blue Eyes haven't seen you for awhile! Thanks for all the years of excellent service. Recommend you to all I know!!
I am very happy with their service. I use them for both my personal business needs and my medical offices that I manage. Always get our computers taken care of with fast, professional and reliable service and a little bit of humor mixed in. Need humor when it comes to computers or you might go insane/computers have a mind of their own some days.
bought $10 dvi d to vga adaptor on amazon
Second, it took over a week to get my computer back, and when I would call to check in the computer technician seemed annoyed and was very short with me. After a full week with my computer he said he wouldn't even give me an estimate as to when it would be finished, and when I reminded him that I am a student and really rely on my computer his patients just got even shorter. I understand these things take time, and honestly didn't really care that it was taking so long, just as long as my computer wasn't sitting on a shelf being ignored. I have a large amount of data on my computer because I am a photographer, so backing it up took time, which is what the tech kept telling me. Only to find out that the reason it really took so long was because twice while backing my computer up his own hard drives failed, which was frustrating to me, but it happens. It wasn't the time that bothered me so much as the employees attitude.
If the owner of this business is okay with his employees going through loopholes, lying, and being short with his customers I am extremely disappointed. I will never go back to Recompute to get repairs, nor will I ever send my friends there.
I'm not usually the type of person to leave reviews - good or bad. However, after my experience with Recompute Computers I feel the need to let people know their business practices. I brought my computer in because my windows operating system was corrupt during an update and my computer wouldn't even turn on. I have a few things that really bothered me about my experience here.
went in to pick up dvi d to vga adaptor for my monitor bwcause my vid card has dvi d output and my monitor is vga
The worst part was that their computer tech LIED to me. When I called to check on my computer after a week, I also wanted to know how much the work they were going to put in was going to cost. I asked how much I owed because they knew how much data they were recovering and they were in the process of re-installing the new operating system, so I knew they understood exactly what work they had left to do and that they knew the cost. The tech told me I owed them for one hour of work, or $79.99. When I went to pick it up the price had somehow soared to $390. I was frustrated for two reasons. First, the tech knew on Friday how much I was going to have to pay when I came to get my computer, but went through a loophole and said how much I owed at that exact moment. The data hadn't been recovered yet and the operating system wasn't fully installed, but he knew how much the processes would cost me. Second, I asked that they call me if the price was going to be much more than $79, because my computer wasn't really worth much. And on their paperwork that I signed it said that if the repairs were going to be more than a certain percent over what they told me, they would call to authorize the work - they never did. When I was upset about the cost I was basically told that I didn't have to pay it if I didn't want to, but that if I didn't I wouldn't get a fixed computer or my data that was retrieved back. So, what choice did I have other than to pay? I understand that sometimes to get the job done right you have to pay a little more. I'm not against paying a little extra to a shop I trust, but to be lied to when I ask, very straight forward, what the repairs cost and the tech decides to only include the repairs he has finished and not those that he knows he will being doing, just to make it seem like it's going to be less, is absolutely absurd and is a dishonest business practice.
I highly suggest avoiding this place. My mother who doesn't know much about computers told them she didn't want to buy a refurbished computer so they offered her the one that my husband (a government IT specialist) is now taking apart to fix, and might I say who ever is refurbishing these computers did a terrible job. Seriously, the whole inside looks beat up and then SUPER GLUED together. My mother is trying to finish her master's at the college in 4 months, she needed a reliable and NEW computer like she asked for and this company took her for a ride. I'm posting this review because I am absolutely livid and I know she wouldn't do it. Not ok!
Trustworthy local business. I've bought and repaired Windows and Mac desktops, laptops and related accessories from Recompute for ten years. I'm a longtime computer user who consistently purchased service warranties from Dell prior to finding out about Recompute. I haven't bought a service contract since. Their prices are fair and they stand behind their products and service.
suggested i drop a bunch of money on new monitor
now im happy
Recompute Computers is a US Electronics Store based in Missoula, Montana. Recompute Computers is located at 1337 W Broadway St, Missoula, MT 59802, USA.
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