This is a great place if you just want a room to sleep in that’s fairly close to downtown. They serve a light breakfast too. I’ll be visiting again.
Though the rooms were clean and mostly quiet. They were in serious need of repair. One light didn't function, it had one working bulb out of 8. The bolt on the door was hanging off, one of the screws supposed to holding it was shorn off, two others stripped and the fourth in crooked. The bathroom fan did not function either. If those things were fixed and a coffee pot made available in the room I could give it 5 solid.
Arrived expecting a first floor room for an elderly person, reserved in advance on the phone. Given a room on the second floor, got to the room to discover it had never been cleaned. An end to a long day traveling at 2:00am. Staff was very nice about it.
We picked this location to stay based on the description of the room and amenities. The website for this location said there was an on-site cafe/restaurant which was closed (out of business). We had intended to eat there to keep from having to go out. Said rooms had coffee (desk person said corporate took them out). Said business center, pool and hot tub ( didn't see these). Cookies at check in...nope. Staff was pleasant but not overly helpful. Room was comfortable but a bit cramped. Breakfast (including coffee pot) was fine however items needed refreshing. Can't say it was a bad stay but definitely not up to the standards we've been exposed to at other Red Lion Hotels. We stay in Missoula frequently and decided to give this location a try. However will choose one of our other frequented hotels next time. Was told corporate can only update their description of this property. They need to do this immediately.
Only got worse, after being moved to a new room we had left an item behind. Asked the manager about it when we checked out and she acknowledged that it had been brought to the office. However someone employed there decided they wanted it. Really trust those people in your room???
Got handicapped accessible room, clean, large bathroom including bathtub stool (removable), daily housekeeping. Hospital 2 blocks away! Had to extend stay due to emergency. They made sure we could keep same room & not move. "Roaring Lion breakfast buffet" fair & varied. Internet, desk, & extra chairs welcome. A.C. & heat worked fine. Centrally located on the Clark Fork river, not far from I-90.
Red Lion Inn Suites Missoula is a US Lodging based in Missoula, Montana. Red Lion Inn Suites Missoula is located at 700 W Broadway St, Missoula, MT 59802, USA.
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