After getting rear-ended this team did an incredible job helping me work with the other drivers insurance company, giving me top quality repairs, going above and beyond, and answering all my questions even when I called again and again.
Will be coming here for all our body/paint work needs!
Maybe the best auto body repair shop in Missoula. During the quoting process, instead of calling it good with aftermarket parts, Reuben took time to search the web for less expensive options. Ended up saving me about $1000. Great communication on the staff's part as well. If my car happens to meet up with another unlucky deer, I'm definitely coming back to Rick's.
Very professional. I felt that they really cared to help me and to do the best job. Flawless work too!
Awesome group of people. Rick and his team all worked together to rebuild my 2003 Blazer after an idiot backed into me last summer. Courteous, helpful. When I found a small problem with a missing bolt 11 months later they fixed it, no problems, no charge! All around excellent experience on a "repair shop". Can't go wrong with Ricks. They make it right!
I had an issue with the drivers side lock on my 98 Ford explorer. So after deciding I didn't want to mess with the issue I took the car to Rick's Auto body. They had me in for an estimate that day and the estimator was very nice, they told me they had to order a new part so i waited a two days for the part to come in. When I went back they worked on the car again but told me that there was a new issue with the car and a new part would need to be ordered and painted, but I wasn't interested in spending any more then $100 to have the door fixed and waiting another couple days to have the issue solved. So I had them put the door back together and picked up the car. When I picked it up the estimator told me the exterior door handle had broke and needed to be replaced, and that the only way to get in the car was to go through the passenger side. But I tried the handle and it worked just fine, so that was odd. I ordered my own parts and upon opening the door saw that there was scratches on the pain around the door panel (I suspect they were caused at the shop) and the shop had damaged the insulation between the door and the handle as well as the water cover that separates the door from the interior panel, several rivets fell out of the door panel when I opened it, and there are no bolts holding the pieces that the rivets were previously. I know this was caused at the shop because the car has never had door work done on it before. So overall I was incredibly disappointed with my service at Rick's Auto body, from the reviews I expected great service. The estimator and the office was very nice but mechanically the service was very poor and I ended up wasting around $70, so Thanks for Nothing Rick's Auto Body
Rick S Auto Body is a US Car Repair based in Missoula, Montana. Rick S Auto Body is located at 2008 W Broadway St, Missoula, MT 59808, USA.
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